We currently supply cartridges for over 2500 different printers. To offer quality phone support to all our customers would mean that we would have to increase prices to cover additional staff to man the telephones.
Using email allows us to keep our overall pricing down while maintaining the reliable and innovative level of service we are known for. All emails are answered in a timely manner, normally under 2 hours during office hours.
At Ink Shop offering the very best customer support is a top priority. We offer support via email: firstname.lastname@example.org between 10:30 and 16:30 Monday to Friday (and more often than not outside of these times too!)