How to Disable HP Auto Updates
Many new HP printers may receive a firmware update (either installed automatically or manually installed by customer) which may lock-out the cartridge’s smart chip and prevent printing. Often when this occurs the error message “Cartridge Error: cartridge missing or damaged”, “Cartridge Problem”, “Missing or Damaged” or similar language will be displayed when using refilled ink cartridges that have a replacement chip installed*.
It's always a good idea to disable either the ‘Auto Update‘, ‘Update Printer‘ or ‘HP Update‘ feature moving forward to help prevent future chip lock-outs when using refilled ink cartridges.
Inkjet411 provide full instructions here