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Ink
Cartridge Pricing
At
inkShop.co.uk we believe we offer
the best value on printer ink
cartridges. Our trade prices are
regularly checked and our
competitors' pricing monitored to
ensure that we are always
competitive. This is why you may
notice price fluctuations from
time to time. Market forces also
govern our pricing and we reserve
the right at all times to change
our prices without notice. Please
be aware however that the price
quoted on your order confirmation
is always the price that you will
pay.
Sales
Tax (VAT)
Our
prices shown on our web site
include VAT where
applicable.
Goods
sent to private
individuals/businesses within the
UK will attract VAT at the
current UK rate.
Customer
Support
Our
telephone number is 01634
566144
Office
hours are Monday to Friday
10.30am to 5pm.
E-mails
may be sent to:
sales@inkshop.co.uk
enquiries@inkshop.co.uk
support@inkshop.co.uk
Delivery
Nobody
beats
inkShop.co.uk
on delivery. Order before 4:00 PM
Monday through Friday and
we’ll deliver your printer
cartridges for the next business
day (please allow 1-2 working
days for delivery).
International
orders take 3 to 5 days depending
on the country.
If
in the event of a delay it is not
possible to dispatch your
cartridges promptly you will
receive an e-mail to advise you
of this.
Postage
Costs
FREE UK Delivery.
International
postage starts from little as
£1.50 per order and is
non-refundable.
Privacy
Policy
We
are committed to protecting your
privacy. We will only use the
information that we collect about
you lawfully (in accordance with
the Data Protection Act 1998). We
collect information about you for
2 reasons: firstly, to process
your order and second, to provide
you with the best possible
service.
We
will not e-mail you in the future
unless you have given us your
consent.
We
do not give, hire or sell
information to third
parties.
The
type of information we will
collect about you includes: your
name / address / phone number /
email address.
Credit
Card Security
All
credit card numbers are encrypted
and sent to us using a secure
server (SSL). You will see a
padlock or key icon appear in the
corner of your web browser window
to indicate a secure SSL
connection has been
made.
Cookies
Like
most, our website uses cookies to
keep track of the items you
choose to buy. The term "cookies"
is used to describe a very simple
technology in which our web site
effectively just asks your web
browser to "remember" the items
you want to buy (your shopping
basket contents) until you reach
the checkout. Our cookies are
temporary and will expire once
you close your web
browser.
If
you would prefer not to use
cookies you can disable them from
within your web browser. The
shopping basket system will
continue to work on most
platforms but if you encounter
problems, (e.g. items not
appearing in your shopping
basket) you will have to
re-enable cookies within your
browser if you wish to continue
shopping.
Guarantee
We
guarantee our compatible ink
cartridges to perform to at least
the same standards as the
original product. However, should
our printer ink or services not
live up to your expectations then
please contact
us.
If
you wish to write a letter,
please send it to the following
address:
PC Link
180 Canterbury Street
Gilingham
Kent
ME7 5XG
If
your printer ink cartridges have
been damaged in transit please
retain the packaging and inform
us immediately, giving as much
information as possible. All
damaged or faulty ink cartridges
will be replaced with an
equivalent product, or a refund
will be given.
We
will refund money paid for ink
cartridges returned to us with
seals intact and in their
original packaging.
You
must e-mail us to obtain a
returns number and return
instructions before sending any
cartridges back.
We
endeavor to process and respond
to returns within 5 working
days.
Cancellation
(Return
Procedures)
We
offer a 100% satisfaction
guarantee that means that if you
are not satisfied with any ink
cartridges you buy from
inkShop.co.uk you may return the
cartridges within seven days and
we will give you your money
back.
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